#RealLifeWonderWoman — Meet Rosetta Carrington Lue

Rosetta Carrington Lue is both a survivor and a leader. Personally, she is an ambassador and spokesperson for the American Heart Association’s Go Red for Women campaign, having suffered a heart attack herself. Professionally, she’s a pioneer in the field of Government Customer Experience Management and currently serves as CEO and Founder of RCL Customer Experience Solutions. Prior to her

Random Act of Kindness

“Wow, your nails look terrific,” she said, standing behind the sample counter at Trader Joe’s. This simple compliment from a grocery store employee started a conversation between two strangers—Jen and me. I’d stopped by the store on my drive home to pick up a few items, tired and not eager to face the snowy roads and rush hour traffic. Jen’s